How to choose a while label solution that will grow and evolve with your fintech business In the perception of many potential customers, retail software looks like a group of products that not only do not develop, but also lose support from suppliers after installation. We understand that such rumors are born due to negative experiences with unreliable software suppliers, but all this negatively affects not only professional developers, but also the entire fintech industry. Therefore, we consider it our duty to debunk this myth and show you how to choose high-quality software for while label exchanges that can improve along with your business.
Don’t skip the due diligence step
Make sure that the capabilities of the white label software developer match the agreements. The fate of your project depends on this, if you decide to sign a cooperation agreement with this provider. The checklist can include quite a few items depending on the nature of your business and the type of solution you are considering, but remember that you should not limit yourself to publicly available sources. After assessing the size of the team and studying the geolocation of offices, be sure to pay attention to the qualifications of the development department, the quality of customer support, and the technology stack the company works with.
When dealing with a software vendor
You can ask the consultant direct questions or pretend to be a secret shopper, i.e. choose the methods of interaction that suit you. The only thing to remember is that a reliable software developer who is proud of and values his reputation will whatsapp number list never hide his achievements or refuse to demonstrate projects for previous and existing clients.With the supplier will be his consent to your wish to visit the developer’s office and meet the team of specialists in person.
A good sign in cooperation
Remember that when you commit to a long-term relationship with a technology provider, you should be extremely intereste in getting to know your partner and testing their capabilities.
Make sure your vision for the project matches the vision of the supplier
The better the developer the slow death of third-party cookies understands your business goals and objectives, the more likely they are to properly configure and support the solution. Remember that your relationship will be protecte by a mailing lead non-disclosure agreement (NDA), and business development plans for a year, three or even five years ahead will help you better prepare for potential problems that the engineering team may face in the future.
Again, a good sign that a vendor
Up to the task is if they have similar projects in their portfolio. Oddly enough, the more similar solutions a vendor has implemente, the more likely it is that the package will already take into account any specific requirements your business may nee. For a reputable white label software vendor, each client is an opportunity to add more features to their technology arsenal.
Conclusion:
If the developer clearly understands how you plan to make money with the solution, they will be able to offer you the most effective tools for this within their software package.
Keep in mind that entering into a partnership agreement is just the beginning.
To ensure that the software solution becomes a reliable technological foundation for your business, be prepare to be as actively involve in the implementation process as the developers after signing a cooperation agreement. At first, your team will go through an onboarding stage, where you will become familiar with all the capabilities of the solution and learn how to manage it. As new modules of the solution are launche, you will have to allocate resources to studying the documentation and familiarizing your end.
Customers with the new capabilities
Every WLGlobal solution includes a service level agreement, under which we commit to maintaining the stable operation of our software. The terms of the agreement include a certain time for our support team to respond and resolve the issue.
For each item in our catalog, we also have a thorough onboarding and implementation process that can be tailore to the client’s business nees, team size, and desire time to deliver results. The implementation plan, depending on the client’s preferences, can include regular team meetings and technical consultations with individual employees.
Use both vectors of white label software development
The better you understand how the solution you purchase works, the better suggestions you can make for improving it.
Keep in mind that the initiative to improve and develop the components of a white label digital asset exchange solution may come not only from you, but also from the software provider, and this is completely normal. A developer who has been on the market for a long time will certainly form their own vision of the development of the industry and relate technologies. Keep in mind that by purchasing a solution from a proven provider, you get not only the technology, but also the unique experience of the development team, which is difficult to estimate in monetary terms. Therefore, it is recommende to regularly consult with your provider. You do not have to implement everything that is offere to you, but in the fintech industry, more than anywhere else, a fresh look is important.